Question 1

What Safety Measures are you taking to increase safety?

Accepted Answer

To ensure safety, we've implemented a Contact-Less system that is easy to use and customizable. On the day of your event, guests are given a QR code to operate the photo booth.   To start the photo booth, the guest would hold the QR Code to the screen and the photo booth will automatically begin. Once all photos are taken, the photos will automatically be printed & ready to be picked up. An email with the photos taken will be sent out to the guest as well.

Question 2

What if my event has to be Moved or Cancelled?

Accepted Answer

Things happen! We completely understand. If your event needs to be rescheduled for whatever reason, we are happy to change the date for you at no additional cost. Please let us know as soon as possible to make the proper arrangements.    If your event has be cancelled, we will refund the Booking Fee without any issue if the cancellation is requested 15+ Days before the event. If event is cancelled within 4-14 days of event, we will refund 50% of Booking Fee. If cancellation is requested within 4 days of event, Booking Fee may not be refunded but we will gladly reschedule your event.

Question 3

Is Set Up & Break Down included in price?

Accepted Answer

Yes it is. Your package price will include everything necessary to operate the photo booth. This includes an on-site operator, set up & breakdown, and travel.

Question 4

Can Photo Booth be moved from One Venue to Another?

Accepted Answer

Yes! Since some venues may be limiting the size and time of an event, we would be happy to move the photo booth from one location to another. This is handled on a per-case basis and move must be agreed to before the event. Depending on where both locations are, there may or may not be a traveling fee.    Example: If you book 4 hours with us and would like 2 hours at the main venue, and 2 hours at another venue, we will pause the photo booth at 2 hrs, move it to your 2nd location, and start the remaining 2 hrs once photo booth is set up.

Question 5

Is there a limit on how many times guests can use the Booth?

Accepted Answer

Nope! There is no limit on how many sessions your guests can have in the photo booth during the alotted time.    Prints - We make sure everyone in the photo booth gets a printout. If there's 15 people, all 15 will get a copy.

Question 6

What are Photo Stands & Holders?

Accepted Answer

Photo Stands & Holders are exactly what they sound like, acrylic stands or customizable photo holders that can be used to preserve your memories even longer. These can be added to any package in increments of 50.

Question 7

How much time is needed to Set Up?

Accepted Answer

Set Up Time takes 45 minutes - 1.5 hrs depending on the set up requested.   We understand that sometimes you don't want your photo booth time to start when your event starts, but you also don't want vendors setting up while your event is going on. Your event is be about YOU! We set up before your event starts so that we are out of the way and not a distraction. And once it is time to start, we turn on our lights and let the DJ know it's time to take pics!

Question 8

What are the Photo Print sizes?

Accepted Answer

Photo Booth prints come in the 2x6, 4x6, or 5x7 option.

Question 9

Can I pause the Photo Booth during event?

Accepted Answer

Yes you can! For a $20/hr charge, you can pause the photo booth during the times you don't want it to run, and can start it whenever you'd like.    Example: If your event starts at 5 pm and have a cocktail hour between 6-7 pm & the reception ceremony is from 7-8 pm, you can start the photo booth at 6 pm, pause it at 7 pm, and continue the booth after ceremony.

Question 10

What areas do you service?

Accepted Answer

We proudly service the Dallas Metroplex area. For a small travel fee, we can gladly service the areas surrounding the metroplex.

Question 11

Can the Photo Booth be outside?

Accepted Answer

Our Open Air Booth is able to be outside as long as weather conditions permit. If inclement weather is an issue on the day of your event, our photo booth is versatile enough to fit mostly anywhere indoors.    Our Enclosed Booths are meant to be inside in a temperature controlled environment, however if there is an outdoor area designated for events, we would be happy to explore the option of having the enclosure outside.

Question 12

Do you offer E-Mail Sharing?

Accepted Answer

Yes we do! Our Contact-Less Booth automatically send an email to guests with photos taken during the session.

Question 13

Do we get a Copy of the Photos?

Accepted Answer

Yes you do. After your event, we will upload the photos on our website and give you the special link so you can share it with your guests, friends & family.    You can also request a USB with all the photos from your event.

Question 14

We have an idea but don't know if it can be done

Accepted Answer

We love it when our guests want to be extra-creative with the photo booth. Whether you are looking for themed props, a certain backdrop in mind, would like to add furniture, let us know and we would be happy to implement your ideas with our booths.

Question 15

Can a Logo or Brand be added to the Photo Booth?

Accepted Answer

Yes, if you would like to brand the Photo Booth with your company's logo or slogan, we will gladly do it. We would need to discuss the particular booth we will be using at your event to provide the proper measurments for the decals/wrap needed.

Question 16

Can we add more time at the event?

Accepted Answer

Yes you can! We try to accomodate all guests at the event, but also know how fun a photo booth is and people wanting more time. If you need us to stay longer, let us know and we can discuss pricing for the additional time needed.

Question 17

Why should we choose Cool Pics Photo Booth?

Accepted Answer

It's the little things that count. It's the event theme, the event colors, the details you want to include on the prints, the elements you want to add to your photos & experioence.   Since 2013, we've been bringing unique experiences to our clients. We're not just another vendor that shows up, we're a vendor that cares & wants your experience to truly stand out. We go above and beyond for our clients. This is why we've had our Photo Booths at AT&T Stadium, South Fork Ranch, night clubs, country clubs, block parties, proms, fundraisers, restuarants & more!

Dallas & Fort Worth Photo Booth Rentals